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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Mader

March 3, 2026

5  out of  5
rating by Jennifer Mader
"I can’t recommend Brent Cooper‘s office and especially Jack enough! They are always so easy to work with and their customer service is first rate! They’ve always gone above and beyond, but this timeI was having trouble enrolling an auto pay online, and Jack actually drove to my house within five minutes with the papers for me to sign in person! So polite and made my life so much easier! I purchased both my auto and property insurance through them and wouldn’t change a thing. Wish I could give 10 stars!"
We responded:
"Thank you Jennifer. "
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Gregor Massoth

February 18, 2026

5  out of  5
rating by Gregor Massoth
"Very competent and great service."
We responded:
"Thank you for the kind words. "
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Donna Gennuso

February 16, 2026

5  out of  5
rating by Donna Gennuso
"I had a great experience working with Jack Wyatt! He was knowledgeable, patient, and took the time to explain my options clearly without any pressure, and I had lots of questions! He made the entire process easy and stress-free, and I felt confident I was getting the right coverage. Highly recommend working with him! Thank you Jack!"
We responded:
"Thank you Donna. "
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Anna Skutnik

February 16, 2026

5  out of  5
rating by Anna Skutnik
"Jack is absolutely fantastic! He helped me secure better coverage at an even better rate. From the very beginning, he made me feel like a valued customer—not just another number. His positive energy and genuine care truly stand out. You’ve gained a customer for life. I love State Farm!"
We responded:
"Anna, thank you. Jack just joined my agency and we are very happy to have him. "
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Felix Vasquez

February 6, 2026

5  out of  5
rating by Felix Vasquez
"Jeanet at Brent Cooper’s State Farm office is outstanding. She’s knowledgeable, patient, and truly takes the time to make sure everything is explained clearly. Jeanet was quick to respond, answered all my questions, and helped me find the best coverage for my needs without any pressure. Her professionalism and friendly attitude made the entire experience easy and stress-free. Highly recommend working with her!"
We responded:
"Thank you Felix. Yes, Jeanet is very good. Thank you for mentioning her. "
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Desi Godina

February 6, 2026

5  out of  5
rating by Desi Godina
"Brent Cooper’s State Farm office is amazing, and Jeanet in particular deserves special recognition. She is always friendly, patient, and extremely knowledgeable. Jeanet takes the time to explain my options clearly and makes sure I’m getting the best coverage for my needs. She’s quick to respond, easy to work with, and truly cares about her clients. Because of her, working with this office has been a great experience. Highly recommend!"
We responded:
"Thank you for mentioning Jeanet. She is indeed an asset to my agency and our customers love her. "
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Dana Pendergraft

February 6, 2026

5  out of  5
rating by Dana Pendergraft
"Have been a client of Brent for 20 plus years. Highly recommend for your personal and business insurance needs. Theresa his office manager provides the highest level of customer service."
We responded:
"Dana, truly hard to believe it’s been 20 years. You are a delight to work with. And thank you for mentioning Theresa. What would we do without her. "
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brinnybear xox

February 3, 2026

5  out of  5
rating by brinnybear xox
"I can’t say enough good things about Brenda at State Farm! She’s always helpful, patient, and quick to respond whenever I have questions. She really goes above and beyond to make sure everything is handled smoothly. It’s such a relief working with someone you can trust—highly recommend!"
We responded:
"Thank you for the 5 stars"
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Arnold Flores

February 3, 2026

5  out of  5
rating by Arnold Flores
"Cristina thank you for your outstanding customer service regarding my Vehicle insurance coverage."
We responded:
"Thank you for the stars and the kind words. "
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Angela Marquez

January 22, 2026

5  out of  5
rating by Angela Marquez
"Cristina has great customer service and is so patient."
We responded:
"Thank you so much for the 5 star review. We appreciate you choosing us and welcome any referrals you might send our way. "
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Jan Williams

January 18, 2026

5  out of  5
rating by Jan Williams
"Brenda was a huge help to me today and making sure I had my security alarm certificate attached to my homeowners insurance."
We responded:
"Thank you for mentioning Brenda. She is definitely an asset to my agency. "
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DM MUSIC

January 15, 2026

5  out of  5
rating by DM MUSIC
"Services and questions are always answered. Thank you to Jannet Martinez for your professionalism and help. Thank you"
We responded:
"Thank you for choosing us! "
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Vanessa Abigail Rodriguez

January 15, 2026

5  out of  5
rating by Vanessa Abigail Rodriguez
"Excelente trabajo y ayuda de la agente Jeaneth Martinez, que siempre resuelve nuestras dudas, se nota la gran experiencia que tiene y mucha educación."
We responded:
"Gracias Vanessa. "
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Catalina Escobar

January 14, 2026

5  out of  5
rating by Catalina Escobar
"Brenda is Amazing Thank you for helping my Dad ."
We responded:
"Thank you for recognizing Brenda for her good work. "
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Antonio Ontiveros

January 14, 2026

5  out of  5
rating by Antonio Ontiveros
"jannet she is asome"
We responded:
"5 Stars! Thank you for choosing us and the shoutout to Jeanet"
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Tammy Webb

January 14, 2026

5  out of  5
rating by Tammy Webb
"We have worked with Brent for over 5 years, and he is an exceptional agent. We recently met with him just to review our policies, and he has so much experience and knowledge he was able to provide guidance, update our coverage and give us peace of mind. His location, office, and team are exceptional."
We responded:
"Tammy and David, thank you for trust in my agency for your auto and condo insurance here in Dallas Tx. It’s easier being perceived as good, when we have great clients like you. "
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Manuel Fuentes

January 13, 2026

5  out of  5
rating by Manuel Fuentes
"Gracias a Janet por si buen servicio y atencion ya que toma su tiempo para contestar todas mis preguntas o dudas muy recomendado sus servicios gracias"
We responded:
"Thank you. "
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Jacob Riley

January 9, 2026

5  out of  5
rating by Jacob Riley
"Brent and his team always do a great job taking care of his customers."
We responded:
"Riley, thank you!!!"
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Julie Noland

January 8, 2026

5  out of  5
rating by Julie Noland
"Theresa helped me thru a difficult time and I really appreciate her expertise and her quick action."
We responded:
"Thank you for recognizing Theresa and her efforts to help you. "
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Courtney Colobro

January 7, 2026

5  out of  5
rating by Courtney Colobro
"Couldn’t speak more highly of Brent Cooper and his office. Highly recommend to anyone looking for a new insurance provider."
We responded:
"Thank you for the kind words Courtney. "
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Melissa

January 6, 2026

5  out of  5
rating by Melissa
"Brent's agency is very friendly and caring. I would recommend them to anyone looking for great rates on auto, home, life etc insurance!"
We responded:
"Thank you Melissa. Your kind words are greatly appreciated. "
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scott Stewart

October 13, 2025

5  out of  5
rating by scott Stewart
"Brenda is great and easy to work with"
We responded:
"Thank you Scott. Appreciate you choosing Brent Cooper State Farm for your insurance needs. Yes, Brenda is great. Definitely an asset to my agency. "
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Gabby Pollock

August 20, 2025

5  out of  5
rating by Gabby Pollock
"Very seamless and easy process! Got me set up with a very affordable plan and answered all my questions! Brenda was great to work with and would highly recommend them to anyone! Thanks again!!"
We responded:
"Thank you Gabby. Very glad that we could get you taken care of. "
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MrTwitch

July 29, 2025

5  out of  5
rating by MrTwitch
"I've been working with Brent since I moved to Dallas in 1994. He and his staff (Theresa in particular) are fantastic. Always quick to respond to any and every issue that has come up. I highly recommend Brent and his team. Courteous, professional and kind."
We responded:
"Thank you for the 5 stars and nice words about Theresa and my agency. "
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David Letourneau

July 3, 2025

5  out of  5
rating by David Letourneau
"Can you believe my State Farm Representative is named "Jake" ?? How cool is that. It's actually Jake Derichsweiler at Brent Cooper's office here in North Dallas. I have worked with Jake and Brent and their staff for many, many years and have all my insurance, (Home, Life and Auto) with State Farm. Thank you guys for all you do for me and my family. Dave"
We responded:
"Thank you David for the kind words. We appreciate you choosing State Farm, and especially my agency for your insurance needs. "