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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kyana

May 9, 2025

5  out of  5
rating by kyana
"Theresa is the BEST! She saved the day and gave our office our COI so quickly!! She was our lifesaver! :)"
We responded:
"Thank you for the 5 star Review, especially the shout out for Theresa. "
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Alyssa Scott

May 9, 2025

5  out of  5
rating by Alyssa Scott
"Theresa is the absolute best! Saved the day with outstanding customer service!!! Thank you all at Brent Coopers’ office!"
We responded:
"Thank you Alyssa. The 5 Star Review and the comment about Theresa is greatly appreciated. Thank you for choosing State Farm and especially my agency. "
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Rance Miles

May 7, 2025

5  out of  5
rating by Rance Miles
"Brent Cooper, Theressa Love and their staff are unquestionably the best insurance agents in the DFW metroplex. They have been in business over 30 years, and their personal service is amazing. They are real people in a real office, and someone always answers the phone, email or text. Then as if the concierge service isn't enough to do business with them, the State Farm rates are extremely competitive. I moved my home, auto, liability and equipment business from Liberty Mutual and Allstate and got better coverage and still saved 40-50% on my premiums. I'm 66 years old and I have dealt with many agents and insurance companies personally and with my business, and this team is the best I have ever dealt with. By the way, I never take the time to leave a review on anything, but I just thought these folks deserved it. Give them a try and I guarantee you won't be disappointed."
We responded:
"Thank you Rance. It’s pretty easy to give good service when we have great clients like you. "
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Shannon Powell

May 2, 2025

5  out of  5
rating by Shannon Powell
"Brenda was super helpful and the rates were competitive. Highly recommend."
We responded:
"Shannon, thank you for the kind words. And, thank you for choosing State Farm and my agency. "
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Debbie Daggett

April 25, 2025

5  out of  5
rating by Debbie Daggett
"Theresa Love was incredibly professional, responsive, knowledgeable, and absolutely amazing to work with! Highly recommend!"
We responded:
"Thank you Debbie, for the nice comments about Theresa, and Thank you for becoming a new customer of ours. "
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Ethan Payne Beasley

April 11, 2025

5  out of  5
rating by Ethan Payne Beasley
"Brent and Susan are easy to work with and provide quick resolutions to any questions or requests."
We responded:
"Ethan, thank you for the kind words. We appreciate you doing business with us. "
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Edgar Molina

April 10, 2025

5  out of  5
rating by Edgar Molina
"Jeanet Martinez was excellent support and provided awesome customer service on all my needs. Will definitely recommend to all my friends and family."
We responded:
"Thank you for the 5 Star Review Edgar. And, thank you for your kind words about Jeanet. She is definitely an asset to my agency. "
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David Hammer

April 8, 2025

5  out of  5
rating by David Hammer
"Brent Cooper is an amazing insurance agent and has been serving many of my friends and family members for years now. His prices are fair and his team goes above and beyond practical customer service to ensure that your insurance needs are tailored to exactly how you want them. I would definitely go with no one else other than Brent Cooper for my insurance needs - he is the best around!"
We responded:
"Thank you for the 5 Star Review David. "
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Yuqin Shi

April 6, 2025

5  out of  5
rating by Yuqin Shi
"Very happy to know Brenda Duarte. She is wonderful person who helped me to plan out my coverages and save me money. She works beyond clock. She even came to office for me on Saturday. Highly recommend her to anyone."
We responded:
"Thank you for the 5 STAR review. "
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Shely Martinez

April 5, 2025

5  out of  5
rating by Shely Martinez
"Jeanet excelente servicio super amable atenta resolvió todas mis preguntas"
We responded:
"Thank you Shely. We appreciate you and happy that we can help you with all of your insurance needs. "
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Alan B

March 28, 2025

5  out of  5
rating by Alan B
"I called Brent Cooper’s State Farm office (on 03/28/2025) to add another policy to my various coverages. Susan was the account representative who answered the phone and helped me. She was very professional and personable. If it is possible to “hear” a smile, I certainly heard Susan’s smile. I was a life and health insurance sales rep for over a decade in Texas and Tennessee, and it was easy to discern that Susan is well-versed in property and casualty insurance. My late wife and I had our insurance coverages with Mike Bates State Farm in Nashville for about 28 years. Since returning to Texas after retiring January 2020, I have been a client of the Brent Cooper State Farm agency for over five years now. Every account rep I have spoken with in person or on the phone has been wonderful. Mr. Cooper knows how to hire good people. Before hanging up, I told Susan that she was my “hero for the day.” She earned the accolade."
We responded:
"Alan, Wow, what a great 5 Star Review. And, you definitely confirmed my decision to add Susan to the team this year. Thank you for your continued support of my agency and being a loyal State Farm customer."
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Sherrian O'Hara

March 26, 2025

5  out of  5
rating by Sherrian O'Hara
"Brent Cooper and his team do an amazing job of supporting clients. They provide excellent service and work through complicated situations to get the best results for clients. We have been a client of Brent’s for 20 years and couldn’t be happier with him and his team's top notch service!"
We responded:
"Sherri, Thank you for the 5 STAR review and comments. And, thank you and Michael for being customers of State Farm and especially my agency for 20 years. "
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Marcos C

March 19, 2025

5  out of  5
rating by Marcos C
"Christina is the best 👌 when I call she always helpful and takes time to explain everything"
We responded:
"Marcos, Thank you for the 5 STAR review, and thank you for choosing State Farm and my agency for your insurance needs. "
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Lisle Vaughn

March 18, 2025

5  out of  5
rating by Lisle Vaughn
"Jeanet and Brenda were very helpful with all my insurance questions!"
We responded:
"Lisle, It was great meeting you today, here in the office. Very nice of your daughter, Amy, to refer you to us. "
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Evelyn Sanchez

March 17, 2025

5  out of  5
rating by Evelyn Sanchez
"Brenda does a good job when she assists me; I never have any complaints."
We responded:
"Thank you for the 5 Star Review. "
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Ruby Castelano

March 16, 2025

5  out of  5
rating by Ruby Castelano
"I am always impressed with the level of service I receive. Whenever I call and speak with Ms. Jeanet Martínez, I can count on getting outstanding customer support. She’s always quick to address my concerns and provide thorough answers to my questions. Her excellent service is much appreciated."
We responded:
"Ruby, Thank you for the nice comments about my agency and Jeanet. t"
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Emili Flores

March 13, 2025

5  out of  5
rating by Emili Flores
"Brenda is always doing a great job helping me with my insurance never had a problem with her."
We responded:
"5 Stars. Thank you. We appreciate you."
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Rosie Kiki

March 13, 2025

5  out of  5
rating by Rosie Kiki
"Great company Greater office. Cristina is my representative and always there to help. Very knowledgeable and looks out for my interest."
We responded:
"Thank you Rosie. We appreciate you doing business with us. "
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Jack Thomas

March 13, 2025

5  out of  5
rating by Jack Thomas
"Brent and his whole team continue to do a fantastic job. They always respond promptly and are a pleasure to work with."
We responded:
"Thank you for the 5 Star Review Jack. "
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Abigail Sosa

March 13, 2025

5  out of  5
rating by Abigail Sosa
"Ms.Cristina is very intentional with every question that I have. She is willing to take time to explain everything that I need to know, grateful for this office."
We responded:
"Thank you for the REVIEW. "
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Veronica C.

March 13, 2025

5  out of  5
rating by Veronica C.
"Cristina is amazing! Great customer service !!!"
We responded:
"Thank you for the 5 Stars. "
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Bryanna Duarte

March 13, 2025

5  out of  5
rating by Bryanna Duarte
"Brenda does great job explaining my insurance policy to me."
We responded:
"Bryanna, Thank you for the review and for mentioning Brenda in your comments. She is a valuable asset to my agency. "
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Amerigo Corleone

March 13, 2025

5  out of  5
rating by Amerigo Corleone
"Smart and reliable!"
We responded:
"Thank you for the 5 Star Review. "
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Karla Camarena

March 13, 2025

5  out of  5
rating by Karla Camarena
"Cristina is the best! I’m not biased at all! xoxo"
We responded:
"Karla, Thank you for the 5 Star Review. And, Yes, Cristina is a fantastic part of the Brent Cooper State Farm Agency team. "
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Judith Rodriguez

March 13, 2025

5  out of  5
rating by Judith Rodriguez
"My family and I have been working with Cristina Camarena for 17 years. She has the best experience in how to talk and resolve issues. Wherever she goes, my family goes. She's the best representative we've ever had. My family and I wouldn't trade her."
We responded:
"Judith, Thank you for the 5 Star Review. Cristina is definitely an asset to my agency. Thank you for choosing Brent Cooper State Farm Insurance Agency in Dallas, Tx. "