Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marcos C

Marcos C

March 19, 2025

5  out of  5
rating by Marcos C
"Christina is the best 👌 when I call she always helpful and takes time to explain everything"
We responded:
"Marcos, Thank you for the 5 STAR review, and thank you for choosing State Farm and my agency for your insurance needs. "
Profile photo of Lisle Vaughn

Lisle Vaughn

March 18, 2025

5  out of  5
rating by Lisle Vaughn
"Jeanet and Brenda were very helpful with all my insurance questions!"
We responded:
"Lisle, It was great meeting you today, here in the office. Very nice of your daughter, Amy, to refer you to us. "
Profile photo of Evelyn Sanchez

Evelyn Sanchez

March 17, 2025

5  out of  5
rating by Evelyn Sanchez
"Brenda does a good job when she assists me; I never have any complaints."
We responded:
"Thank you for the 5 Star Review. "
Profile photo of Ruby Castelano

Ruby Castelano

March 16, 2025

5  out of  5
rating by Ruby Castelano
"I am always impressed with the level of service I receive. Whenever I call and speak with Ms. Jeanet Martínez, I can count on getting outstanding customer support. She’s always quick to address my concerns and provide thorough answers to my questions. Her excellent service is much appreciated."
We responded:
"Ruby, Thank you for the nice comments about my agency and Jeanet. t"
Profile photo of Emili Flores

Emili Flores

March 13, 2025

5  out of  5
rating by Emili Flores
"Brenda is always doing a great job helping me with my insurance never had a problem with her."
We responded:
"5 Stars. Thank you. We appreciate you."
Profile photo of Rosie Kiki

Rosie Kiki

March 13, 2025

5  out of  5
rating by Rosie Kiki
"Great company Greater office. Cristina is my representative and always there to help. Very knowledgeable and looks out for my interest."
We responded:
"Thank you Rosie. We appreciate you doing business with us. "
Profile photo of Jack Thomas

Jack Thomas

March 13, 2025

5  out of  5
rating by Jack Thomas
"Brent and his whole team continue to do a fantastic job. They always respond promptly and are a pleasure to work with."
We responded:
"Thank you for the 5 Star Review Jack. "
Profile photo of Abigail Sosa

Abigail Sosa

March 13, 2025

5  out of  5
rating by Abigail Sosa
"Ms.Cristina is very intentional with every question that I have. She is willing to take time to explain everything that I need to know, grateful for this office."
We responded:
"Thank you for the REVIEW. "
Profile photo of Veronica C.

Veronica C.

March 13, 2025

5  out of  5
rating by Veronica C.
"Cristina is amazing! Great customer service !!!"
We responded:
"Thank you for the 5 Stars. "
Profile photo of Bryanna Duarte

Bryanna Duarte

March 13, 2025

5  out of  5
rating by Bryanna Duarte
"Brenda does great job explaining my insurance policy to me."
We responded:
"Bryanna, Thank you for the review and for mentioning Brenda in your comments. She is a valuable asset to my agency. "
Profile photo of Amerigo Corleone

Amerigo Corleone

March 13, 2025

5  out of  5
rating by Amerigo Corleone
"Smart and reliable!"
We responded:
"Thank you for the 5 Star Review. "
Profile photo of Karla Camarena

Karla Camarena

March 13, 2025

5  out of  5
rating by Karla Camarena
"Cristina is the best! I’m not biased at all! xoxo"
We responded:
"Karla, Thank you for the 5 Star Review. And, Yes, Cristina is a fantastic part of the Brent Cooper State Farm Agency team. "
Profile photo of Judith Rodriguez

Judith Rodriguez

March 13, 2025

5  out of  5
rating by Judith Rodriguez
"My family and I have been working with Cristina Camarena for 17 years. She has the best experience in how to talk and resolve issues. Wherever she goes, my family goes. She's the best representative we've ever had. My family and I wouldn't trade her."
We responded:
"Judith, Thank you for the 5 Star Review. Cristina is definitely an asset to my agency. Thank you for choosing Brent Cooper State Farm Insurance Agency in Dallas, Tx. "
Profile photo of Ana Reyes

Ana Reyes

March 13, 2025

5  out of  5
rating by Ana Reyes
"Amazing and very personal! Helped me with all the questions I had, as well as made time around my busy schedule."
We responded:
"Ana, So glad we can help. "
Profile photo of Maria Olivarez

Maria Olivarez

March 5, 2025

5  out of  5
rating by Maria Olivarez
"Best service ever. Friendly staff and very helpful especially explaining things."
We responded:
"Thank you Maria. We sure appreciate you doing business with us here in Dallas, TX. "
Profile photo of George Diamond

George Diamond

March 4, 2025

5  out of  5
rating by George Diamond
"Working with Brent and Theresa has been a pleasure. They manage my insurance needs with care and professionalism. In addition they make the extra effort to ensure I am getting the best possible rate."
We responded:
"George. 5 Stars! Thank you. That is what we strive for. Working with you is a pleasure as well. "
Profile photo of Eric Georgatos

Eric Georgatos

February 14, 2025

5  out of  5
rating by Eric Georgatos
"Brent is consistently responsive, professional, and helpful in sorting out insurance issues of all kinds. He keeps his customer's needs in mind, first."
We responded:
"Eric, Thank you for your review. So glad that we were able to help you with your car repairs. "
Profile photo of William H

William H

December 5, 2024

5  out of  5
rating by William H
"Jeanet is THE BEST!! Our family has been with Brent Cooper for years AND ALWAYS THE BEST SERVICE !! JEANET is ALWAYS my "Go To" person. She is always attentive, prompt, understanding, patient, quick to reply, friendly and very knowledgeable. Thank you Jeanet !!"
We responded:
"Bill, Thank you for the nice words about Jeanet and my agency, as well as being one of our best customers. Much appreciated. "
Profile photo of Hayley Lee

Hayley Lee

November 9, 2024

5  out of  5
rating by Hayley Lee
"I have been with State Farm for as long as I have owned a car. Any time I need help or information, they are helpful, courteous and efficient. I recently had an enormous increase in my homeowner’s insurance with another company. I quickly reached out to State Farm. Jeanet Martinez at Brent Cooper’s office answered my call. She thoroughly checked for qualifying discounts and I had a quote in my email inbox within the hour that was a HUGE savings for the same coverage. She walked me through the quote and every step to make the change effective by the next day. What a relief!"
We responded:
"Hayley, thank you so much for your kind words! We’re thrilled to hear that Jeanet was able to assist you so efficiently and help you save on your homeowner’s insurance while maintaining the coverage you need. We truly value your long-time loyalty. If you ever need anything else, we’re always here to help! - Brent "
Profile photo of Parker Nelson

Parker Nelson

October 16, 2024

5  out of  5
rating by Parker Nelson
"Navigating insurance claims, accidents, and potential injuries is a stressful and emotional experience. What you really want, beyond coverage, is peace of mind. Brent Cooper - State Farm Insurance Agency delivers both. Not only do they provide reliable protection, but they also excel in responsiveness, transparency, and urgency—qualities that truly set them apart. When I was dealing with a hail damage claim, Jeanet from their team stepped in. With speed, professionalism, and genuine kindness, she resolved my issue that same day. By the end of it, the problem was gone, and I felt truly valued as a customer. You can find insurance anywhere, but does yours come with the assurance of protection, peace of mind, and a team that treats you with care, urgency, and professionalism? Mine does—with Brent Cooper - State Farm Insurance Agency. They’ve earned my loyalty for life."
We responded:
"Parker, thank you for your review. Jeanet is a wonderful asset to my agency. Thank you for the reminder, and thank you for choosing State Farm and me, as your agent. "
Profile photo of Gerald Swindell

Gerald Swindell

July 29, 2024

5  out of  5
rating by Gerald Swindell
"Best agent in Texas"
We responded:
"Thank you Gerald. We appreciate the many years that you have done business with us. "
Profile photo of Cory Huffman

Cory Huffman

June 4, 2024

5  out of  5
rating by Cory Huffman
"Brent has been super thorough and really gone the xtra mile to ensure we are getting the best insurance coverage and the right price but also making sure we are not shooting ourself in the foot just to save a dollar"
We responded:
"Really appreciate your comments about my agency. Representing State Farm for 37 years now, I’m committed to being our customers the best coverage and service, at a competitive price."
Profile photo of Texas Jake

Texas Jake

June 4, 2024

5  out of  5
rating by Texas Jake
"Brent Cooper and his team have been a tremendous help to us. They went above and beyond in every aspect. I have never been so impressed by the speed and efficiency with which they addressed our needs. Brent, you and your team are truly the best. Thank you for everything!"
We responded:
"Thank you so much for the confirmation that we try to do is working. Thank you for choosing State Farm and especially my agency for your business insurance. "
Profile photo of Jun

Jun

January 8, 2024

2  out of  5
rating by Jun
"Slow turnaround times on simple billing requests. Generally speaking you should expect to follow up a few times before your request is addressed. Otherwise, it'll fall off the radar altogether. A lot of room left for improvement. If you need things done without waiting 1-2 weeks and and having to follow up to get abovementioned things done, this is not a good fit."
We responded:
"My agency may not be the best fit for you. We will be happy to assist in transferring your policy somewhere else. "
Profile photo of Toni Eubanks

Toni Eubanks

November 14, 2023

5  out of  5
rating by Toni Eubanks
"We’ve been with them for years. They are incredibly responsive and knowledgeable."
We responded:
"Thank you Toni. My team and I are very appreciative. "